Audiobooks Narrated by
Jay Baer
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Technology has evaporated the barriers of complaint. With smartphones and always-on Internet access, consumers complain more often and across more channels, many of them public.
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Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin.
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Jay Baer's Youtility offers a new approach that cuts through the clutter: marketing that is truly, inherently useful....
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