Sheila Heen
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by Sheila Heen
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The best-selling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning.
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by Sheila Heen
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Everyone has difficult conversations, no matter how confident or competent they are. And too often, no matter what you try, things don't go well. Should you...
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by Sheila Heen
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Online Video (Free)
The authors of the classic bestseller Difficult Conversations return with Thanks for the Feedback, the first book to assert that receiving feedback well is a skill that can be taught and refined.
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