Kathleen M. Sutcliffe
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by Kathleen M. Sutcliffe
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Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions.
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by Kathleen M. Sutcliffe
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Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives.....
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