Jay Baer Audio Books

Social Pros shines the spotlight on social media practitioners, people doing the real work for real companies.

Technology has evaporated the barriers of complaint. With smartphones and always-on Internet access, consumers complain more often and across more channels, many of them public.

Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin.

Today, business moves at the speed of thought. The web enables a perpetual cycle of interaction and feedback, and every status update or tweet that mentions your company or brand either helps or hurts you reputation in real-time.

Jay Baer's Youtility offers a new approach that cuts through the clutter: marketing that is truly, inherently useful....