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by Frances Frei
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The Power of Empowering Others Leadership isn't easy. It takes grit...
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by Frances Frei
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Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change-with a radical approach that moves fast, builds trust, and accelerates excellence.
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by Frances Frei
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Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance - for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship.
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