Chip Conley Audio & Video

While businesses are obsessed with measuring the metrics of the tangible elements of their business, hotelier and author of Peak: How Great Companies Get Their Mojo from Maslow Chip Conley makes a strong case for businesses to measure the intangibles of business such as the feelings of customers or whether the employees find their work meaningful.

Using brilliantly simple math that illuminates universal emotional truths, Emotional Equations crystallizes some of life’s toughest challenges into manageable facets that readers can see clearly—and bits they can control.

After a long climb to the pinnacle of the hospitality industry, Chip Conley - CEO and founder of Joie de Vivre Hospitality - was rocked to his foundation by a dramatic economic downturn.

In this hour-long discussion hosted by Google, hotel entrepreneur and author Chip Conley explains how we can use mathematical language to measure the elements of a worthwhile life.

Chip Conley spoke to Googlers in Mountain View on February 16, 2011 about his book Peak: How Great Companies Get Their Mojo from Maslow.

Experience is making a comeback. Learn how to repurpose your wisdom.