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This Author: Tony Saldanha
This Narrator: Mike Lenz
This Publisher: Berrett-Koehler Publishers

Revolutionizing Business Operations by Tony Saldanha

Revolutionizing Business Operations

How to Build Dynamic Processes for Enduring Competitive Advantage

by Tony Saldanha


Title Details

Narrator
 
Unabridged Edition
Running Time
6 Hrs. 57 Min.

Description

Don't risk the dire consequences of your work processes becoming obsolete-discover a powerful model for constant, ongoing, enterprise-wide process evolution and optimization.

If you have a great product, but don't have the operations in place to efficiently and effectively support it-production, manufacturing, sales, finance, human resources-you won't succeed. Product innovation is seen as flashier, getting far more attention, but you can create an enduring competitive advantage by revolutionizing business operations.

The problem is most attempts to improve business operations are reactive, sporadic, and siloed. Tony Saldanha and Filippo Passerini's Dynamic Process Transformation model provides a living model for constant, ongoing process evolution and optimization.

The authors focus on maximizing three drivers of change. First, "open market rules"-each business process must be run as a separate business, instead of via monolithic mandates coming down from on high. Second, there must be "unified accountability"-outcomes must be clear and consistent across the company, instead of being siloed within departments. And third, there needs to be a "dynamic operating engine," a methodology to convert the constantly changing business process goals into tactical day-to-day employee actions.

With numerous examples from leading companies, this book shows how to proactively keep business processes across the company from becoming obsolete, taking advantage of a neglected key to success.


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