Harvard Business School's Advanced Management Program puts elite members of the business world through a rigorous, $44,000, nine-week training session. Now, best selling author and leading marketing consultant Mark Stevens brings you the strategies of the business world's most rewarding training program.Learn to: Avoid the traps of management by fashion trend. Select a management style that reflects your personality - and stick with it. Learn that pleasing the boss is not priority one. Tackle the most intimidating chores and expand your powers. Thing big by not seeking perfection. Find your comfort zone - then find a way out. Solve a customer problem that wasn't your fault. Become a better manager by taking employee potshots. Raise productivity without increasing capital investments. Beware the satisfied customer (a surefire time bomb). Look below the deceptively profitable bottom line.