Most church members don't see their churches clearly.

In almost all of Thom S. Rainer's consultations, church members perceive their church to be friendly. But as he surveyed guests, he found that the guests typically saw church members as unfriendly. The perception chasm existed because the members were indeed friendly, to one another. The guests felt like they crashed a private party.

Best-selling author of I Am a Church Member and Autopsy of a Deceased Church, Thom Rainer has a game plan for churches to become more hospitable. In a format that is suitable for church members to listen to individually or together, Rainer guides listeners toward a practical framework for making a difference for those who visit their church. Churches may use Becoming a Welcoming Church to assess and audit where they are on a spectrum between welcoming and wanting. Additionally, churches can use the companion audiobook, We Want You Here, to send guests home with a compelling vision for what pastors want every guest to know when they visit.