Regardless of how well or poorly your business operates, there isn't a single component of it that can't be improved upon - right now. The Business Process Improvement (BPI) method is a set of direct strategies for identifying and eliminating redundancies, streamlining daily operations and interactions, erasing costly errors and unnecessary expenditures, and responding quickly to changing needs. This audiobook's 10-step process can be adapted to any organization and is easy to test before full-scale implementation.