Negotiation is the most important skill you can develop to get what you want in business and life. But we often struggle to do it effectively. We fail to recognise opportunities, we prepare poorly or we let ourselves be led by others or by our own fear.

Natalie Reynolds, negotiation expert and CEO of negotiation consultancy Advantage Spring, will teach you how to avoid these pitfalls, to keep cool and in control and to achieve what you want every time - whether you're responsible for large deals at work or simply renegotiating your phone contract.

We Have a Deal goes beyond negotiation theory, exploring the unwritten rules of deal making and influencing. Not only will you master the practical skills of negotiating like a pro, but you'll also develop an appreciation of why it matters and why others react the ways they do in certain negotiating situations.

From developing a flexible approach to overcoming obstructive behaviour and other obstacles, this audiobook will help you to understand the underlying motivations and get the best out of every deal.