In Choosing Civility, P. M. Forni offers 25 rules for connecting effectively with others - at home, at work, and in our daily encounters.
In clear, witty, and, well... civilized language, Forni covers topics that include:
Think Twice Before Asking Favors Give Constructive Criticism Refrain from Idle Complaints Respect Others' Opinions Don't Shift Responsibility and Blame Care for Your Guests Accept and Give Praise